We apologize for the inconvenience. Our online ordering is temporarily undergoing maintenance. If you would like to place an order, please call our office toll-free at 1 866-318-8863 so that we can assist you.

Steps to Safety


In case of an emergency, press the medical alert button to speak with a live operator.


Your unit will connect you to a monitoring center that is available 24/7 to assist you with your needs.


The operator will dispatch EMS if needed and notify contacts of the alarm.

Featured Products

In Home Landline

The Response Alert In-Home Landline medical alert system uses your existing phone line to connect to our award-winning m ....readmore.

In Home Cellular

The Response Alert In-Home medical alert system wirelessly connects using powerful AT&T service to our award winning mo ....readmore.

Iris LTE

With Response Alert Iris, one of the most cutting-edge devices on the market, you will have trustworthy protection both ....readmore.

24/7 US-Based Monitoring

With 8 separate monitoring centers in the United States, our certified care specialists are always on call for any emergency situation.

Fastest Response Time

You will get one of the fastest response times in the medical alert industry 24/7 from our TMA award-winning, UL-listed, CSAA Five Diamond senior alert monitoring center.

30 Day Money Back Guarantee

Try our medical alert system for 30 days. If you’re not satisfied, send back your system and we’ll issue a full refund.

Customer Feedback

“Thank you so much for helping me during the most difficult time in my life. God Bless You”

- Christine

“As a caregiver for my elderly cousin, M.B., I want to express my appreciation to the customer service that M. and I have consistently received from the employees of Response Alert. The pendant, service, communication, understanding, and attention exceeded my experience with two other device providers that M. has used, Philips Lifeline and Connect America. In particular, Shaina Fried has demonstrated a commitment, positive attitude and willingness to help that was of the highest caliber, a quality that is all too often absent in our contemporary environment. In my experience, as a manager of over 100 employees, Shaina Fried would rank in the top percentile. The vast majority of my communications with Response Alert have been with Shaina; however, there were several times that my concerns were addressed by Deborah Fink. Deborah was always courteous and very helpful and I would like to thank her also.”

- GS

“I just want to thank your company for the services provided to my mother over the past years. She started using your monitoring device shortly after she experienced a serious fall, resulting in a broken foot. She had to crawl to her apartment door when that happened. Your services gave her the confidence that she could maintain her independence, and safely remain in her residence. She was able to comfortably remain in her own residence, secure that she could obtain help whenever she needed it. She recently passed quite peacefully, in her own home, where she wanted to be. Thank you for giving her the gift of confidence that granted her the ability to maintain her independence, while affording her family peace of mind that she was never completely alone.”

- Kathleen MA

How it Works

  • 1

    Press your device's help button

  • 2

    We answer your call in seconds

  • 3

    Quickly assess the situation

  • 4

    Help is on the way

If you’re not comfortable ordering online, please give one of our kind service reps a call at

   (1) 866-318-8863


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