Company’s Privacy Statement covers the collection, use, and disclosure of
non-protected, non-medical, personal information that may
be collected by Company anytime Subscriber interacts with Company, such as
during visits to any of Company’s or Company’s supplier’s or subcontractor’s
websites, when Subscriber purchases Company’s products or services, when
Subscriber uses certain Company products or applications, or when Subscriber
calls or emails Company’s support associates (collectively, Company’s
“services”). Certain aspects of the services may utilize Google MapsTM and/or
Bing
MapsTM. Visit www.google.com/help/privacy_maps.html for Google MapsTM Privacy
Statement. Visit http://go.microsoft.com/fwlink/?LinkID=248686 for Bing
MapsTM Privacy Statement. In order to provide services, Company may collect
information from Subscriber as described below. Company only collects personal
information about Subscriber if Subscriber voluntarily chooses to share it with
Company. “Personal Information” includes personal identifying information such
as
name, address, telephone numbers, e-mail address, and payment or credit card
information. When Subscriber interacts with Company’s support associates via
email, telephone, or otherwise, Company may collect Personal Information
relevant to the situation, such as Subscriber’s name, mailing address, phone
number,
email address, and contact preferences; information about the Company products
Subscriber uses, such as their serial numbers and date of purchase; and
information relating to the services. Company’s tracking equipment and services
may collect information such as the location of the item or person being
tracked,
the equipment’s location and direction (‘Tracking Information”). Company or its
contractors retain this Tracking Information on their servers. This Tracking
Information regarding services performed for each Subscriber is linked to the
Personal Information of that Subscriber. This Tracking Information may be
aggregated on an anonymous basis with similar information from other users. This
aggregated Tracking Information may be used by Company and shared with
some of its third party suppliers to enhance the quality and accuracy of
services. Subscribers may suspend the collection of Tracking Information by
turning off
the locator device that Company uses to provide the services. Subscribers may
terminate the collection of Tracking Information by terminating this Agreement
in
accordance to section 8 of this Agreement. Company may share Personal
Information, Tracking Information, and information collected from Company's or
Company’s supplier’s or subcontractor’s websites with Company’s agents,
corporate affiliates, or advisors who help Company operate and improve its
business.
Company has entered into agreements with its agents, corporate affiliates, and
advisors to which it discloses non-protected, non-medical Personal Information,
Tracking Information, and information collected from Company’s or Company’s
supplier’s or subcontractor’s websites that requires them to adhere to pertinent
provisions of this Privacy Statement. Subscriber understands that Company’s
subcontractor(s) or supplier(s) may have different terms, conditions and privacy
policies. For further information regarding this, please read any provided
additional documentation or contact Company. Subscriber’s Personal Information
will be
retained for as long as Subscriber receives the services and for any period
during which there is a dispute between Subscriber and Company. Tracking
Information will be retained for each Subscriber for a period that Company will
decide in its sole discretion. Except as specified above, Company will only
share
Subscriber’s non-protected, non-medical Personal Information with third parties
if: (a) Company has Subscriber’s consent, (b) Company determines that it is must
do so in order to comply with applicable laws, regulations or subpoena, (c)
Company determines it would be appropriate to do so only in order to assist or
support
a third party's theft investigation involving Company’s locator equipment or a
third party's theft prevention efforts relating to Company’s locator equipment,
(d)
Company finds that Subscriber is in breach of its terms and conditions or any of
its policies or usage guidelines for specific products or services (e) it is
necessary
in Company’s opinion to do so to prevent, investigate, detect or prosecute
criminal offenses or attacks on the technical integrity of Company’s site(s) or
Company’s supplier’s or subcontractors site(s) or Company’s network (f) it is
necessary in Company’s opinion to do so to protect the rights, property, or
safety of
Company or its employees, the users of its website(s), or the public ; or (g) it
is necessary to fulfill Subscriber’s product or service order. Company may use
an
outside shipping company to fulfill Subscriber’s order, and a credit card and/or
ACH processing company to process Subscriber’s credit card and/or ACH
information as required for Subscriber’s order and to ensure that Subscriber’s
transaction is secure. These companies do not retain, share, store or use
Subscriber’s personally identifiable information for any other purposes.
Additionally, Company may disclose or sell Personal Information and information
collected
from the aforementioned web sites as an asset in conjunction with the sale of
Company to a third party or in conjunction with the sale of a portion of
Company's
assets, or a merger. Company restricts access to Personal Information to Company
employees, contractors and agents who need to know that information in
order to operate, develop or improve the services. These individuals are bound
by confidentiality obligations and may be subject to discipline, including
termination and criminal prosecution, if they fail to meet these obligations.
However, Company cannot guarantee the security of any Personal Information or
Tracking Information, or information collected from the aforementioned websites.
Despite Company’s efforts to secure such information, it may be accessed,
disclosed, altered, or destroyed by a breach of Company’s physical, technical,
and procedural safeguards. Subscriber uses the services and visitors use the
aforementioned websites at their own risk. If Company learns that Subscriber’s
Personal Information or Tracking Information has been disclosed to an
unauthorized person, Company will use reasonable efforts to attempt to notify
Subscriber. While Company continues to work hard to protect Subscriber’s
Personal Information, no data transmission over the Internet can be guaranteed
to be 100 percent secure and Company cannot ensure or warrant the security of
any information Subscriber transmits to the aforementioned websites over the
Internet. Subscriber transmits personal information over the Internet at his or
her
own risk. This Privacy Statement addresses only the policy and procedures of
Company. Company is not responsible for the privacy policies of third parties,
including but not limited to those whose web sites that may be linked to Company
websites and/or Company’s supplier’s or subcontractor’s web sites. Subscriber
hereby acknowledges that all communications between the Subscriber, Company and
the central station may be recorded and Subscriber consents to such
recording.
5. FAILED RESPONSE: Company shall not be responsible for losses or damages
suffered by Subscriber caused by delay in response time or failure to respond
by any person or authority notified by Company according to Subscriber’s
instructions.
6. STARTING, INTERRUPTION AND STOPPING OF SERVICE: Many governmental
jurisdictions have waiting periods from time of installation before a call can
be made for police, emergency personnel or other services that may relate to
Subscriber’s service. Company is bound by all laws that may pertain to the
installation of any equipment or service for calls to police, emergency
personnel, other authorities or other individuals. Subscriber understands and
agrees that
monitoring may not begin and equipment may not be activated until the end of two
business days after the equipment is installed. Furthermore, Subscriber
acknowledges that the activation of equipment and the start of service will not
begin until: (1) Subscriber tests Subscriber’s equipment and/or system, (2) a
test
signal is successfully received by the central station, (3) Subscriber receives
confirmation that such signal was received and (4) the Subscriber agreement is
signed by the Subscriber or an eligible signer or Subscriber begins authorized
use of the equipment or service, constituting acceptance of this Agreement.
Company may decline to activate services if (a) Subscriber fails to provide all
applicable information on the Subscriber Information Form (b) Company
determines that SIM cards, in which some equipment contain, has been or will be
used improperly or (c) Company determines in Company’s sole discretion that
Subscriber will use the equipment or service in a manner that will violate this
Agreement. Company may immediately terminate this Agreement at any time, and
deny Subscriber access to or use of services, including without limitation, in
the event Subscriber breaches this Agreement or engages in conduct that Company,
in Company’s sole discretion, considers unacceptable. Company will notify
Subscriber of this termination according to the manner detailed in section 15.
Subscriber may terminate this Agreement at any time subject to the terms and
conditions in section 8. Subscriber understands that Company assumes no
liability for interruption or stoppage of monitoring service and any other
services due to strikes, riots, severe weather, floods, storms, earthquakes,
fires, power
failures, interruption or unavailability of cellular network, radio towers, GSM
network, wireless internet network, GPS network, tracking and telephone service,
acts of God, Company being unable to subcontract for central station monitoring
service 24 hours a day, 7 days a week or any other cause or such severe
damages to Subscriber’s premises that continuing service would be impractical.
Furthermore, Subscriber acknowledges that Company may stop or suspend
monitoring services or any other services to the Subscriber due to any such
cause. Additionally, Company may stop or suspend monitoring service or any other
services if Company is unable to provide such services because of some action or
ruling by any government authority.